Return and Refund Policy
In accordance with current legislation, you have 14 days from receipt of your order to exercise your right of withdrawal.
**Return Conditions**
- Products must be returned in their original packaging, in perfect condition.
- Return costs are the responsibility of the customer.
**Return Procedure**
To initiate a return, please contact us at [your contact email]. We will direct you on how to proceed.
**Refund**
After receipt and verification of the returned products, the refund will be made within 7 working days via the initial payment method.
**Exceptions**
Customized or made-to-order products are non-refundable (except in the event of a defect or error on our part).